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Gurgaon News: BPO industry should meet customers' expectations' 

 

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Gurgaon News: IT corridor in Panchkula & IMT Manesar

 

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Republic day celebration: Sun City World School, Gurgaon

It was an afternoon of patriotism, fun and music. At the suncity world school, the republic day was celebrated with lots of enthusiasm, dedication and frolic. The event was graced by congress MP navin jindal, His highness Arvind singh Mewar of Udaipur and Sh. L N Goel of Zee network. The event was attended by lots of student’s there families.

Gurgaon News: More Cops, better policing

Haryana chief minister Bhupinder Singh Hooda has announced that 4,000 police constables would soon be recruited in the state. The chief minister, who was interacting with a delegation of the disbanded Haryana Industrial Security Force, said that as they were already trained, they would be given weight age in the recruitment of police force.

Haryana delegation reaps Rs.2200 crore investment

A High Powered official-cum-business delegation led by Chief Minister Haryana, Shri Bhupinder Singh Hooda visited Korea & Japan from 26th Nov., 2005 to 4th Dec., 2005. The prime objective of the visit was to market Haryana as an ideal destination for investment with some of the high profile Korean and Japanese Companies.

IT corridor in Panchkula & IMT Manesar

HSIDC has acquired 97 acres of prime land from HUDA for the development of an IT Corridor in Panchkula. The proposed corridor shall be located along the picturesque backdrop of Shivalik range facing the golf course developed by HUDA in Sector 22 of Panchkula. This IT corridor will be developed on campus planning norms as envisaged in the new industrial policy.

Rs. Five crore term loan for Katyani Images

M/s Katyani Images (India) Pvt. Ltd.has been sanctioned a term loan of Rs.500 lakh by the Corporation for part financing their new unit for embroidery and under garments at IMT Manesar. Katyani Images is an existing company engaged in the manufacturing of sweaters, T-shirts, embroidered fabrics and laces. Presently, the company is having two manufacturing facilities at New Delhi and U.V. Gurgaon.

Gurgaon News: Gail INKS MoU With HSIDC for Natural Gas

Gas Authority of India (GAIL) and HSIDC have signed a Gas Cooperation Memorandum of Understanding (GCMoU) for assessment of demand potential for developing a supply and distribution network of natural gas and allied products in the State of Haryana and also to utilise GAIL’s telecom infrastructure for connectivity.

Gurgaon News: RIL signs MoU with HSIDC

HSIDC and Reliance Industries Ltd. (RIL), the largest private sector enterprise in the country have signed a memorandum of understanding (MoU) to set up a world class Special Economic Zone over an area of 25,000 acres in Haryana with a capital cost of more than Rs.25,000 crore. The MoU was signed on 12th December ‘05 in the presence of Chief Minister Mr. Bhupinder Singh Hooda and Chairman of RIL, Mr. Mukesh D.Ambani.

Gurgaon News: Hooda to ensure fair canal water distribution

In a major decision, the Chief Minister, Mr Bhupinder Singh Hooda, has ordered a survey of distribution of canal water in the state with a view to ensuring equitable distribution in all districts. After the survey, the total availability of water and requirements of different districts will be re-examined and the share of each district fixed.

Haryana has low percentage of birth, death registration

Haryana was still lagging behind many other states in the matter of registration of births and deaths, stating this the Haryana Census Commissioner, Mr Sunil Gulati, said here that the percentage of the registration of births and deaths in the state had been hovering between 70 and 75 per cent for the past several years, while it had reached hundred per cent in some other states, including Kerala, Goa, Himachal Pradesh, West Bengal, Delhi, Mizoram and Arunachal Pradesh.

Gurgaon News: BPL relocates CTV manufacturing plant from Gurgaon to Noida

BPL Limited has relocated its colour television manufacturing facility at Gurgaon to its other existing plant at Noida. The shifted plant has already commenced operations. BPL's Gurgaon facility had a capacity of 500 CTVs per day.
Closing down of the Gurgaon facility is part of the company's overall plan to cut cost and economise its operations by relocating plants.Apart from this, the company has cut down its personnel cost and there has been a freeze on recruitment for the past one and a half year.

Gurgaon News: Launch of prime residential projects

A TOTAL of 550,000 sq.ft. of grade A office supply with added to the stock in the National Capital Region (NCR) during the fourth quarter of 2004. The net absorption during this period was estimated at 875,000 sq. ft. While no new construction activity was observed in the Central Business District, a net absorption of 46,000 sq. ft. was recorded in Grade...

Top Notch Call Center in talks to buy foreign call center

Wipro Spectramind a business process outsourcing company, is in talks with eTelecare, a Philippine based call center company. If these talks are successful this will be the first acquisition of a foreign call center by an Indian company.Spectramind, a 100% subsidiary of software major Wipro,is interested in the acquisition in order to derisk its business from a customer perspective, especially from geo-political tensions in India.

Gurgaon News: Interaction With The Future

Unitech in its endeavor to serve the society has ventured into providing quality primary and higher education. Shikshantar School, in South City Gurgaon, is promoted by Unitech South City Educational Charitable Trust (USECT), the social and cultural development division of Unitech.

Realty in Gurgaon: New Spheres

Gurgaon’s rocketing realty reality is not a slave to upmarket satellites of New Gurgaon now. Citizens are looking past the millennium town now, moreover according to industry connoisseurs, the subsequent destination for realty investors is the Gurgaon-Sohna road, on the Delhi-Jaipur highway.

Gurgaon News: Why it is wise to invest in real estate

Investment in real estate has become lucrative in view of the continued demand-supply mismatch and cumulative yield on investment across the city. Moreover the federal government has been consecutively encouraging people to invest in housing through fiscal sops and the efforts have started yielding results with more number of people entering housing as an investment option.

Gurgaon News: Haryana Govt's Decision To Implement Automatic Tax

Welcoming the Haryana government's decision to set up Automatic Tax Collection Centres on the borders of all interstate highways, PHDCCI President Sushma Berlia has said the move will lead to higher revenue collection in 2005-06 "The measure would check evasion of passenger and goods tax and would thereby lead to higher revenue collection which is projected at Rs 650 crore in 2005-06," she said.

Gurgaon News: HARYANA ANNUAL PLAN 2005-06 FINALIZED

Annual Plan size for Haryana for the year 2005-06 was approved today at a meeting between the Deputy Chairman, Planning Commission, Shri Montek Singh Ahluwalia and Chief Minister Shri Bhupinder Singh Hooda. The Plan outlay for 2005-06 was agreed at Rs.3000 crore. This includes onetime additional Central assistance of Rs.25 crore provided for specific projects of special interest to the State.

`BPO industry should meet customers' expectations'

Kochi , Jan 8

THE strategies drawn for the Indian BPO industry is often specific to the day and is in response to the changing demands from various geographical locations of the world, Professor Harsh Bhargav of IBS Hyderabad said.

Speaking at the National Conference on `India - The Processing Office to the World', organised by the ICFAI Business School, Kochi, he cited the instances of floods, earthquakes and other natural disasters, and how the BPO industry kept on working even in the face of these calamities.

The calamities have also brought to the fore, the need for the customer services industry to react fast. There is also a need to develop the overall quality of service as well as the need to meet the expectations and perceptions of customers on different parameters.

The theme behind the conference was to create the awareness that BPO business is not confined to call centres, but extends to back office opportunities in valuation, credit rating, insurance claims, processing, mutual funds, mortgage, education, printing, publishing, employee compensation and other welfare measures.

The conference was of the view that the sunrise industry of BPO in India has to be academically supported for addressing the shortage of middle level managers and also in reducing the levels of attrition. In his felicitation address, Mr Priyaranjan Jha, Vice-President of GENPACT said that misconception about BPO as a call centre needs to be dispelled and the industry needs to rediscover itself.

Mr Andrew Winston, Head of IT Infrastructure at HCL Technologies dealt at length on the requirements for developing IT infrastructure, on optimising and redesigning of infrastructure to reduce cost and provided an insight on data security and disaster management recovery.

He also spoke about the challenges related to managing infrastructure. more...
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2 Haryana trucks torched in Assam

The ABSU wants a judicial probe into the incident and exemplary punishment to the “culprits” who indulged in “molestation and later opened fire”.

“We want maximum security for the train passengers. We want women protected, not from thugs but from the security forces. Such incidents are happening regularly,” Narzary said.

Another powerful tribal political group, the Bodo People’s Progressive Front (BPPF), has called for a 12-hour general strike in Assam on Monday in protest against the killings.

The ABSU organised a public cremation of the three victims even as the security forces were put on maximum alert to prevent any untoward incident.

A Haryana policeman was also killed in the mob violence and three more of their colleagues were injured in the attack. Violence broke out when a Haryana police contingent sexually assaulted three tribal Bodo girls inside a running train.

A group of Bodo students that had boarded the train at Gossaigaon mobilised ABSU activists over mobile phones about the incident.

Hundreds of local persons halted the train at the nearby Salakati station and went on rampage trying to free the girls from the clutches of the policemen who were reported to be in inebriated state, witnesses said.

Sensing trouble, the Haryana Police team opened fire, killing three Bodo students who were trying to get down from the train.

A contingent of the Assam Police that reached the spot tried to pacify people, but a bullet fired from inside the train by Haryana policemen wounded the officer-in-charge of the Salakati police station.

The Haryana Police team was on way to Karbi Anglong district in Assam to undergo a training course with the Assam Rifles. — IANS, PTI


 

HUDA officers weary of confirming auction of land

Yoginder Gupta
Tribune News Service

Following the open reluctance shown by senior officers of the Haryana Urban Development Authority (HUDA) to confirm the auction of prime land in Gurgaon, the political leadership in the state has now turned to a relatively junior officer to do its bidding.

HUDA had put to auction several prime properties, including an over 9.5 acre site for a commercial tower in Sector 29 of Gurgaon on May 24 last. The auction was publicised only a few days before the auction date. The reserve price of the commercial tower site was fixed at Rs 106.65 crore, which came to about Rs 17,455 per sq mt The highest bid for the site was Rs 111.10 crore.

Interestingly, in the same sector the reserve price of certain properties was fixed between about Rs 34,000 per sq mt and over Rs 43,000 per sq mt. Of course, the properties, the reserve price of which was fixed at over Rs 43,000 per sq mt were later withdrawn from the auction.

The Congress MLA, Mr Karan Singh Dalal, alleges that these high priced properties were withdrawn from the auction because the lower reserve price of the commericial tower site could not be justified.

However, the HUDA officers say the reserve price is fixed according to an approved formula which takes into account the priced fetched by a similar property in the auctions conducted earlier. The reserve price of the commercial tower site was fixed on the basis of an auction conducted in the nineties. But they admit that the highest bid received for the commercial tower site was much below the market price. No wonder, senior HUDA officers are reluctant to touch the relevant file even with a barge-pole.

After the auction, certain complaints were received by various authorities alleging that the auction was virtually hijacked by certain musclemen. The Administrator, HUDA, Gurgaon, Dr Prem Chand Verma, and the Estate Officer, HUDA, Gurgaon, also wrote to the higher authorities that the final bid for the commercial tower site was much below the market price.

Incidentally, Dr Verma is an Indian Revenue Service officer, who came to Haryana on deputation and was given the Gurgaon assignment during the present regime.

According to informed sources, the senior officers decided that an inquiry should be conducted into the complaints. The inquiry was entrusted to the DC, Gurgaon. Somehow, it was further entrusted to the Additional DC, Gurgaon, Mr Balraj Singh.

The sources say, Mr Balraj Singh in his report held that the complainants were non-existent. He also held on the basis of video recording of the auction that no musclemen had hijacked it. However, he also admitted that the final bid was much less than the market price.

The government, instead of rejecting the bid, left the matter to be decided by the Administrator, HUDA, Gurgaon. Dr Verma proceeded on long leave. The charge of his post was given to Mr Balraj Singh, who obviously would not have confirmed the auction since he had held in his inquiry report that the bid was below the market price. Then he also proceeded on leave. Dr Verma, meanwhile, has gone on a training of his parent department. The government gave the additional charge of the Administrator to the SDM, Gurgaon, for a few days, because Dr Verma is likely to return from his training in the beginning of September.

 

Mr Dalal alleges that the SDM, who is relatively a junior officer to hold the post of Administrator, on which an IAS officer is appointed, has been given the additional charge so that the political leadership can pressurise him to confirm the auction.

It is believed that the person, who bided for the property belonged to Sirsa district, was a front man for the real buyer, who was once close to a former Chief Minister of Haryana.

Mr Dalal also claims that even the head office of HUDA had admitted indirectly in a letter of June 6, 2004, that the reserve price was wrongly calculated.

 

 

 

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